Platform agreement

Last updated: December 26, 2025

1.                   Important terms

1.1                This Platform Agreement (this "Agreement") is between Walter Software Corporation, a corporation duly incorporated in British Columbia, Canada ("Walter"), and You and governs Your use of the Service. If You are using the Service on behalf of another entity (such as your employer), You must have the authority to accept these Terms on their behalf.

1.2                By using the Service, the parties are agreeing to (i) this Agreement, (ii) our Acceptable Use Policy, (iii) our Support and Service Level Terms, (iv) our Service Terms, (v) our Security Addendum, (vi) our Data Processing Addendum, and (vii) where executed by the parties, our Business Associate Addendum (collectively, the "Terms").

1.3                Other than our Business Associate Addendum, Walter may update the remainder of the Terms from time-to-time with all updates being effective when posted on our website, subject to the following:

1.3.1                Other than for updates that (i) in Walter’s reasonable judgement, are non-material, (ii) relate to new functionality and Preview Features, or (iii) are required by applicable law, Walter will provide notice of any update at least 15 days in advance of the update being posted. Such updates are not retroactive, but will govern Your continued use of the Service.

1.3.2                Notwithstanding Sections 1.3 and 1.3.1 above, in no event may Walter update such Terms in a way that detracts from its obligations as agreed to in this Agreement with respect to Confidential Information, Customer Data, Content, or security, without express written authorization from You.

1.3.3                If Walter updates the Terms pursuant to this Section 1.3 in a manner that You reasonably consider negatively impacts You, You have 15 days after notification or posting of such update to bring such matter to our attention. If we are unable to resolve Your issue (including by reverting You to our prior language for the balance of Your operative Order Form) within 15 days of You bringing such issue to our attention, You may terminate this Agreement and any operative Order Form upon 3 business days’ notice (and Walter will refund to You any prepaid unused Fees for the applicable Service).

1.4                In the event of any conflict between this Agreement and the remainder of the Terms, this Agreement controls, except regarding (i) the DPA, which will govern with respect to its subject matter, and (ii) the Service Terms, which control with respect to the features and services governed by the Service Terms. Subject to the foregoing, in the event of any conflict between an Order Form and this Agreement, the applicable Order Form controls solely with respect to the commercial terms expressly set out in such Order Form (including the subscription(s), features, Fees, term, usage limits, data processing region, and notice email address(es)), and this Agreement controls in all other respects.

1.5                The Service is a research tool, and its Output is not legal advice. Output is AI-generated, and it may contain errors and misstatements or may be incomplete.

2.                   Definitions

2.1                The definitions in Section 12 (Defined Terms) apply to these Terms. All terms in quotation marks in the body of this Agreement are also defined terms.

3.                   Usage

3.1             Access and use

3.1.1      Subject to the Terms, You and Your Affiliates may access, and we grant You and Your Affiliates the non-exclusive right to use, the Service pursuant to the Documentation. Access credentials are specific to the user to whom they are issued and may not be shared, including within the same organization. You will take reasonable steps to prevent unauthorized use of the Service.

3.2             Restrictions

3.2.1      You may not:

3.2.1.1       use the Service in a way that infringes, misappropriates, or violates any person’s rights;

3.2.1.2       access or use the Service from any Embargoed Countries;

3.2.1.3       attempt to reverse engineer or attempt to discover the source code or engineering of the underlying model and systems of the Service or Walter’s subcontractors;

3.2.1.4       attempt automated means to scrape content or Output from the Service; or

3.2.1.5       provide to the Service any personally identifiable genetic or biometric data.

3.3             PCI / PHI

3.3.1      You acknowledge that the Service is not Payment Card Industry (PCI) compliant. You must not use the Service with Protected Health Information unless the parties have executed a Walter Business Associate Addendum. If the parties have executed a Walter Business Associate Addendum, Your use of Protected Health Information with the Service will be governed by the terms of such Business Associate Addendum.

3.4             Feedback

3.4.1      To the extent that You provide us with any Feedback, we may freely use and incorporate any Feedback into our products and services. Walter may not utilize Feedback in a way that identifies, or could be used to identify You or Your users, Customer Data, Content, or Your Confidential Information.

3.5             Third-party products

3.5.1      Any third party software, services, or other products You use in connection with the Service (for example, Your internet browser) are subject to their own terms, and we are not responsible for such third party products.

4.                   Content

4.1             Input and Output

4.1.1      You may provide Input to the Service and receive Output from the Service. As between the parties, You own Your Content.

4.2             Similarity

4.2.1      You may provide Input that is similar or identical to a third party’s user’s Input or may receive Output that is similar or identical to Output provided to other third party users. Queries that are requested by other third party users and responses provided to other third party users are not Your Content.

5.                   Customer data

5.1             Input

5.1.1      To use the Service, You may upload documents or other data ("Customer Data") into the Service through a web browser or via integrations for the purposes of utilizing various features of the Service.

5.2             Rights and licence

5.2.1      As between the parties, You retain all right, title and interest (including any and all intellectual property rights) in and to the Customer Data. You grant to Walter and its Affiliates a non-exclusive, worldwide, royalty-free right to process the Customer Data and Your Input to the extent necessary to provide the Service to You or Your Affiliates, to prevent or address service or technical problems with the Service, or as may be required by applicable law.

6.                   Fees and payments

6.1             Fees; invoicing

6.1.1      Payment terms and fees payable by You ("Fees") are as set forth in Your Order Form(s). We have the right to correct invoicing errors or mistakes within 45 days of the relevant invoice being received by You.

6.2             Taxes

6.2.1      Fees are exclusive of any taxes or other governmental assessments, including but not limited to sales, use, consumption, value-added, goods and services taxes, withholding taxes, and related interest and penalties ("Taxes"). You are responsible for all Taxes on the Fees, except Taxes borne by Walter, namely Taxes on net income (including franchise Taxes measured by net income), employment Taxes for its employees, and real property Taxes. Walter will add Taxes to Your invoice if required by law. To claim an exemption from Taxes, You must provide a valid exemption certificate within 30 days of the invoice date. Your payments to Walter will be made without any deduction or withholding of any kind. If any deduction or withholding is required by law, You will gross up the payment so that Walter receives the amount it would have received absent such deduction or withholding. The Parties will cooperate and exchange all documentation necessary to reduce or eliminate any required deduction or withholding, and You will provide official receipts or other evidence of any amounts withheld and remitted promptly after issuance by the relevant taxing authority.

6.3             Disputes; late payment

6.3.1      If You want to dispute any Fees or Taxes, please contact invoices@getwalter.com within 30 days of the date of the disputed invoice. Undisputed amounts past due may be subject to a finance charge of the unpaid balance per month, accruing daily and compounding monthly at the rate of 20% per annum. If any undisputed amount of Your Fees is past due, we may suspend Your access to the Service after we provide You written notice of late payment. In the event of a billing dispute, any undisputed amounts must be paid in full.

7.                   Term and termination

7.1             Term

7.1.1      These Terms take effect as of the Effective Date and remain in effect until terminated. Either party may terminate these Terms by providing notice to the other party. Notwithstanding the above, termination (either by Walter or You) does not become effective until the expiration or termination of all operative Order Forms or as otherwise indicated in Your Order Form or this Agreement. In the case of termination, You remain obligated to pay for any used but unpaid Fees charged to Your account.

7.2             Termination for breach

7.2.1      Either party may terminate any operative Order Form if the other party fails to cure any material breach of such Order Form or the Agreement within 30 days after receipt of written notice from the terminating party of the material breach.

7.3             Refund

7.3.1      In the event an Order Form is terminated pursuant to Section 7.2 of this Agreement, on a date other than the Term End Date (as defined in the Order Form), You will be refunded a pro rata amount of any prepaid unused Fees inclusive of the day of termination.

7.4             Deletion

7.4.1      Within 30 days of termination, Walter will securely delete any remaining Customer Data or Content unless otherwise instructed by You. You understand that your Customer Data and/or Content will be deleted from Walter’s production systems but will remain in Encrypted Backups until the Ransomware retention hold period has expired.

7.5             Survival

7.5.1      The following Sections survive termination or expiry of this Agreement and any applicable Order Form: Sections 3.4 (Feedback), 4 (Content), 5 (Customer Data), 6 (Fees and payments), 7.4 (Deletion), 8 (Indemnification), 9 (Warranty and disclaimer), 10 (Limitations on liability), 11.3 (Severability and interpretation), 11.6 (Confidentiality), 11.13 (Governing law), 11.14 (Arbitration), 11.15 (Notice), 11.17 (Entire agreement) and 12 (Defined terms).

8.                   Indemnification

8.1             Walter indemnity

8.1.1      Walter will defend You against any claim by a third party alleging that the Service, when used in accordance with these Terms and the Documentation, infringes any intellectual property right of such third party and will indemnify You for any damages, costs, and, if applicable, attorneys’ fees finally awarded against You or agreed in settlement by us resulting from such claim. If Your use of the Service results (or in Walter’s opinion is likely to result) in an infringement claim, Walter may either:

8.1.1.1       substitute functionally similar products or services;

8.1.1.2       procure for You the right to continue using the Service; or

8.1.1.3       if the above are not commercially reasonable, terminate this Agreement or the applicable Order Form and refund to You any prepaid unused Fees for the applicable Service.

8.1.2      Walter will not have an obligation to indemnify and defend to the extent the applicable claim is attributable to any materials not provided by Walter either alone or in combination with the Service. Notwithstanding the above, Walter does not have any obligation to defend or indemnify with respect to Output that results from Input or Customer Data that is in violation of our Terms or results from Input or Customer Data that You knew or reasonably should have known was likely to lead to infringing Output.

8.2             Customer indemnity

8.2.1      You will defend Walter against any claim by a third party arising from or relating to: (i) Your Input or (ii) Your Customer Data. You will indemnify Walter for any damages, costs, and, if applicable, attorneys’ fees finally awarded against Walter or agreed in settlement by You resulting from such claim.

8.3             Process

8.3.1      In the event of a potential indemnity obligation under this section, each party (the "Indemnified Party") will:

8.3.1.1       promptly notify the other party (the "Indemnifying Party") in writing of the claim;

8.3.1.2       allow the Indemnifying Party the right to control the investigation, defense and settlement (if applicable) of such claim at the Indemnifying Party’s cost and expense; and

8.3.1.3       upon request of the Indemnifying Party, provide all necessary cooperation at the Indemnifying Party’s expense.

8.3.2      Failure by the Indemnified Party to notify the Indemnifying Party of a claim under this section will not relieve the Indemnifying Party of its obligations under this section. However, the Indemnifying Party will not be liable for any litigation expenses that the Indemnified Party incurred prior to the time when notice is given or for any damages and/or costs resulting from any material prejudice caused by the delay or failure to provide notice to the Indemnifying Party.

8.3.3      The Indemnifying Party may not settle any claim that would bind the Indemnified Party to any obligation (other than payment covered by the Indemnifying Party or ceasing to use infringing materials) or require any admission of fault by the Indemnified Party, without the Indemnified Party’s prior written consent, such consent not to be unreasonably withheld, conditioned, or delayed. Any indemnification obligation under this Section 8 will not apply if the Indemnified Party settles or makes any admission with respect to a claim without the Indemnifying Party’s prior written consent.

9.                   Warranty and disclaimer

9.1             Customer warranty

9.1.1      You warrant that You have the necessary rights in Your Customer Data and Input to use it with the Service and that Your use of the Service will comply with all applicable laws and regulations.

9.2             Walter warranty

9.2.1      Walter warrants that:

9.2.1.1       the Service will conform in all material respects with the specifications provided by Walter, including in our Documentation;

9.2.1.2       it will provide the Service in a professional and workmanlike manner with employees having a level of skill commensurate with the requirements of this Agreement;

9.2.1.3       the Service does not to our knowledge infringe any third party intellectual property right; and

9.2.1.4       its provision of the Service will comply with all applicable laws and regulations.

9.3             Disclaimer

9.3.1      Except for the warranties in this section, the parties disclaim all warranties, express or implied, including all implied warranties of merchantability, fitness for a particular purpose and title. Walter does not represent or warrant that the use of the Service will be uninterrupted or error-free.

10.          Limitations on liability

10.1     Excluded damages

10.1.1   In no event will either party be liable to the other party or any third party for any indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of income, profits, revenue, or business interruption, or the cost of substitute services or other economic loss, arising out of or in connection with these Terms, whether such liability arises from any claim based on contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not such party has been advised of the possibility of such loss or damage.

10.2     Liability cap

10.2.1   Other than with respect to (i) either party’s payment obligations under these Terms, (ii) the parties’ obligations under Section 8 (Indemnification), (iii) the claims indicated in Section 10.3 below, and (iv) claims based on liability which, by law, cannot be limited (for example, tort claims for gross negligence and intentional misconduct), in no event will either party’s total liability to the other party or any third party for all claims in the aggregate (for damages or liability of any type) in connection with these Terms exceed the greater of (x) the amount actually paid or payable to Walter by You in the prior 12 months relating to Your use the Service or (y) $250,000 (the "Liability Cap").

10.3     Data breach cap

10.3.1   For claims relating to data breaches of Your Customer Data caused by Walter’s breach of its obligations under our Security Addendum or the DPA, as well as either party’s breach of its obligations relating to confidentiality, total liability to the other party or any third party for all claims in the aggregate (for damages or liability of any type) in connection with these Terms will not exceed the greater of (x) two times the amount actually paid or payable to Walter by You in the prior 12 months relating to Your use of the Service or (y) $500,000 (the "Data Breach Cap").

11.          General terms

11.1     Assignment

11.1.1   Neither party may assign these Terms without the advance written consent of the other party, except that Walter may (i) assign these Terms in their entirety to any Affiliate or (ii) assign these Terms in connection with a consolidation, merger or sale of all or substantially all of Walter’s assets.

11.2     Subcontracting

11.2.1   Walter may use subcontractors and other third-party providers in connection with the performance of its activities under these Terms as it deems appropriate, provided that it remains responsible for the performance of any such subcontractors or third-party providers. Notwithstanding the above, any Subprocessor brought on after the Effective Date that would have access to Your Customer Data or Content must be brought on in accordance with the Data Processing Addendum.

11.3     Severability and interpretation

11.3.1   If a court of competent jurisdiction holds any provision of these Terms to be unenforceable or invalid, that provision will be limited to the minimum extent necessary so that these Terms will otherwise remain in effect.

11.4     Affiliate usage

11.4.1   You may grant Your Affiliates access to and use of the Service under Your account; provided, that You ensure such Affiliates are aware of, and You are responsible for their compliance with, the Terms. Actions taken or omissions made by Your Affiliates in connection with their access or use of the Service are subject to the Terms and deemed as if taken or made by You (for instance, in providing Input, Customer Data, or other Confidential Information, along with all applicable rights and licenses granted under the Terms). Any claims Your Affiliates may have in connection with the Terms or Service shall be made exclusively by You on behalf of Your Affiliates and shall be subject to the limitations set forth in these Terms, including Section 10 (Limitations on Liability), all of which apply in the aggregate across You and Your Affiliates. The parties agree that a person who is not a party to these Terms, including Your Affiliates, shall have no right to enforce any provision of the Terms against Walter directly.

11.5     Open source software

11.5.1   We warrant that we will not use any software in the Service that would cause Your Content to become subject to an open source license that would require, as a condition of use, Your Content to be disclosed or distributed in source code form or would give others the right to modify Your Content.

11.6     Confidentiality

11.6.1   Each party (as the "Receiving Party") will use the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind (but not less than reasonable care) to:

11.6.1.1 not use any Confidential Information of the other party (the "Disclosing Party") for any purpose outside the scope of these Terms; and

11.6.1.2 except as otherwise authorized by the Disclosing Party in writing, limit access to Confidential Information of the Disclosing Party to those of its and its Affiliates’ employees and contractors who need that access for purposes consistent with these Terms and who are bound by confidentiality obligations to the Receiving Party containing protections not materially less protective than this section.

11.6.2   If the Receiving Party is required by applicable law or court order to disclose Confidential Information, then the Receiving Party will, to the extent legally permitted, provide the Disclosing Party with advance written notification and cooperate in any effort to obtain confidential treatment of the Confidential Information.

11.6.3   The Receiving Party acknowledges that disclosure of Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore that upon any such disclosure by the Receiving Party, the Disclosing Party will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law.

11.7     Usage data

11.7.1   Walter may collect and use Usage Data to develop, improve, support, and operate the Service. Walter may not share Usage Data that includes Your Confidential Information with a third party (for example, auditors) except (i) in accordance with Section 11.6 (Confidentiality) of this Agreement, or (ii) to the extent the Usage Data is aggregated and anonymized such that You cannot be identified.

11.8     No training

11.8.1   Walter will not train any AI models using Your Content or Customer Data. Subprocessors will not train any AI models using Your Content or Customer Data. Subprocessors will not retain or log for human review Your Content or Customer Data.

11.9     Privacy policy

11.9.1   Your users will be subject to our Privacy Policy to the extent not in conflict with the Terms in using the Service.

11.10  Data processing addendum

11.10.1                             Walter will at all times abide by the Terms as well as the Data Processing Addendum with respect to the handling and processing of Your Customer Data and Content. To the extent of any conflict between the Terms and the Data Processing Addendum, as to the subject matter covered by the Data Processing Addendum, the Data Processing Addendum controls.

11.11  Insurance

11.11.1                             Walter will maintain industry-standard insurance provided by companies with a minimum A.M. Best rating of A-, VI or better.

11.12  Use of name

11.12.1                             You grant us the right to reference You as a customer of the Service and to use Your logo for that purpose. You may terminate such right at any time by providing us with notice.

11.13  Governing law

11.13.1                             These Terms will be governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflicts of laws provisions thereof, and without regard to the United Nations Convention on the International Sale of Goods.

11.14  Arbitration

11.14.1                             Any dispute, claim or controversy arising out of or relating to this Agreement or its breach, including the determination of the scope or applicability of this agreement to arbitrate, will be determined by arbitration.

11.14.2                             Unless the parties agree otherwise in writing, the arbitration will be conducted:

11.14.2.1                              in Vancouver, British Columbia;

11.14.2.2                              before a sole arbitrator; and

11.14.2.3                              in accordance with the arbitration legislation applicable in British Columbia.

11.14.3                             For matters with a disputed amount in controversy of more than $250,000, the matter will be heard before a panel of three arbitrators in the same seat/venue and under the same applicable rules specified above.

11.14.4                             Judgment on the award may be entered in any court having jurisdiction. This clause will not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

11.15  Notice

11.15.1                             All notices must be in writing (in English) and addressed to the parties via email: (i) for Walter, notice must be sent to support@getwalter.com, and (ii) for You, to the email address set forth in Your operative Order Form. Either party may update its email address for notices under these Terms by providing the other party notice in accordance with this section.

11.16  No waiver

11.16.1                             No waiver will be implied from conduct or failure to enforce or exercise rights under these Terms, nor will any waiver be effective unless in a writing signed by the waiving party.

11.17  Entire agreement

11.17.1                             These Terms are the complete and exclusive statement of the mutual understanding of the parties in connection with Your use of the Service and supersede and cancel all previous written and oral agreements, understandings, and communications relating to the subject matter in these Terms. Each party represents that, in connection with the Service, it has not relied on any term or representation not contained in these Terms.

11.18  Export control

11.18.1                             The parties will comply with all applicable export control, import, and economic sanctions laws and regulations (collectively, "Trade Controls"), including those of Canada (including the Export and Import Permits Act and its regulations, Canada’s Export Control List, and sanctions measures made under the Special Economic Measures Act and the United Nations Act), and, to the extent applicable, those of the United States and any other relevant jurisdiction. You will not, and will not permit any of Your Affiliates or Users to, access, use, export, re-export, transfer, or otherwise make available the Service, Documentation, or any related software, technology, or technical data, in violation of Trade Controls, including to or for the direct or indirect benefit of (i) any country, territory, entity, or person that is subject to applicable trade embargoes or sanctions, including any person identified on any applicable restricted party list maintained by Canada, the United States, the United Nations, the European Union, the United Kingdom, or any other applicable jurisdiction, or (ii) any end use prohibited by applicable Trade Controls. You represent and warrant that You and Your Affiliates are not (a) located or operating in, or organized under the laws of, any Embargoed Countries, and (b) designated on, or owned or controlled by any person designated on, any applicable restricted party list. For purposes of these Terms, "Embargoed Countries" means any country or territory that is subject to comprehensive trade embargoes or sanctions under applicable Trade Controls that would prohibit (or materially restrict) access to or use of the Service.

11.19  Force majeure

11.19.1                             Neither party will be liable to the other for any delay or failure to perform any obligation under these Terms (except for failure to pay applicable Fees and expenses) if the delay or failure results from any cause beyond such party’s reasonable control that could not have been prevented through the use of commercially reasonable safeguards, including acts of God, labor disputes, or other industrial disturbances, systemic electrical, telecommunications, or other utility failures, earthquake, storms or other elements of nature, blockages, embargoes, riots, public health emergencies (including pandemics and epidemics), acts or orders of government, acts of terrorism, or war.

12.          Defined terms

12.1         "Acceptable Use Policy" means Walter’s policy governing the use of its Service as located at https://getwalter.com/legal/acceptable-use-policy

12.2         "Affiliate" means any entity that (i) directly or indirectly controls, is controlled by, or is under common control with the subject entity where “control,” for the purposes of this definition means direct or indirect ownership or control of more than 50% of the voting interests in the subject entity and (ii) is not otherwise a portfolio company, investment, or entity in which a party (or any of its Affiliates) holds an ownership interest solely as a passive investment.

12.3         "Agreement" has the meaning set forth on the cover page.

12.4         "Basic Service" is the basic functionality of the Service used for general legal work purposes made available to You under these Terms in which users provide Input and receive Output, and which does not include features such as custom workflows, third party integrations, and certain research modules (such functionalities will be separately covered in an Order Form or other writing).

12.5         "Business Associate Addendum" means an executed Business Associate Addendum relating to the use of Protected Health Information with the Service located at https://getwalter.com/legal.

12.6         "Confidential Information" means all information that is identified as confidential at the time of disclosure by the Disclosing Party or reasonably should be known by the Receiving Party to be confidential or proprietary due to the nature of the information disclosed and the circumstances surrounding the disclosure. Content specific to You and Your Customer Data are Your Confidential Information.

12.7         "Content" means Input and Output collectively.

12.8         "Customer Data" means data provided by or on behalf of Customer in connection with the Service.

12.9         "Data Breach Cap" has the meaning set forth in Section 10.3.

12.10   "Data Processing Addendum" or "DPA" means the Data Processing Addendum governing Walter’s processing of Content and Customer Data as located at https://getwalter.com/legal/data-processing-addendum as of the Effective Date; provided that if the parties have executed a separate operative agreement governing Walter’s processing of Content and Customer Data, such agreement shall instead apply as the DPA.

12.11   "Disclosing Party" has the meaning set forth in Section 11.6.

12.12   "Documentation" means the technical and other documents regarding usage of the Service as may be made available to You. Walter may update the Documentation from time-to-time.

12.13   "Effective Date" means the date which is the earlier of (i) when You first use the Service or (ii) the effective date of the first Order Form referencing this Agreement.

12.14   "Embargoed Countries" has the meaning set forth in Section 11.18.

12.15   "Feedback" means any suggestions, enhancement requests, recommendations, corrections, or other feedback provided to Walter by You relating to our offerings. Feedback excludes Customer Data and Content.

12.16   "Fees" has the meaning set forth in Section 6.1.

12.17   "Indemnified Party" has the meaning set forth in Section 8.3.

12.18   "Indemnifying Party" has the meaning set forth in Section 8.3.

12.19   "Input" means input provided to the Service by or on behalf of Customer.

12.20   "Liability Cap" has the meaning set forth in Section 10.2.

12.21   "Order Form" means an order form or similar ordering document that references this Agreement and is executed or accepted by the parties, and that sets forth the applicable commercial terms for the Service (including any applicable subscription(s), services and/or features, Fees, term, data processing region, and notice email address(es)). Each Order Form forms part of the Agreement.

12.22   "Output" means the output provided by the Service to a user in response to such user’s Input.

12.23   "Privacy Policy" means Walter’s policy governing the privacy provisions related to its Service as located at https://getwalter.com/legal/privacy-policy.

12.24   "Protected Health Information" has the same meaning as defined under Health Insurance Portability and Accountability Act of 1996, together with its implementing regulations, 45 CFR Parts 160 and 164, and the Health Information Technology for Economic and Clinical Health Act.

12.25   "Receiving Party" has the meaning set forth in Section 11.6.

12.26   "Security Addendum" means Walter’s addendum governing the security provisions related to its Service as located at https://getwalter.com/legal/security-addendum.

12.27   "Service" means the software-as-a-service offering made available by Walter, including through its webapp (such as at app.getwalter.com), mobile applications, and any other applications, plug-ins, integrations, or interfaces provided now or in the future by Walter. The Service includes all related features, functionalities, and components as described in Walter’s Documentation or as otherwise made available by Walter from time to time.

12.28   "Service Terms" means the additional terms that govern the use of Preview Features as well as other optional offerings and features of the Service as located at https://getwalter.com/legal/service-terms.

12.29   "Subprocessor" means any subcontractor or vendor of Walter that has access to or otherwise processes Customer Data or Content. Subprocessor is inclusive of any Subprocessor identified in the Data Processing Addendum.

12.30   "Support and Service Level Terms" means Walter’s terms governing support and Service Level arrangements as located at https://getwalter.com/legal/support-and-service-level-terms.

12.31   "Taxes" has the meaning set forth in Section 6.2.

12.32   "Terms" has the meaning set forth in Section 1.2.

12.33   "Usage Data" means information reflecting the access, interaction, or use of the Service by or on behalf of Customer including frequency, duration, volume, features, functions, visit, session, click through or click stream data, and statistical or other analysis, information, or data based on, or derivative works of, the forgoing. Usage Data does not include any Customer Data or Content.

12.34   "Walter" means Walter Software Corporation, a corporation duly incorporated in British Columbia, Canada, as well as all of its Affiliates.

12.35   "We", "we", "Our" or "our" means Walter.

12.36   "You" or "Your" means (i) the organization contracting for the use of the Service and (ii) the respective authorized users from Your organization as appropriate.